๐๏ธ Transfer Progress from One Device to Another
Fear not, as we're here to explain and to navigate these waters with you!
โ CAN I TRANSFER ACCOUNTS MYSELF?
Mostly yes, as you can connect Android to Android and iOS to iOS devices on your own. You can find the Android guide on how to transfer progress the forum >HERE< and the iOS guide >HERE<.
However, if you want to connect Android to iOS (or vice versa), or if you're having trouble transferring your progress (but you know both Player IDs), our Support Team can help to connect everything correctly!
โก๏ธ WHAT TO SHARE WITH SUPPORT TO GET HELP WITH TRANSFER
For us to help and transfer your game, we will need:
- Screenshots of both Player IDs, or correctly written Player ID numbers
- Information about which of the two games is the one you want to keep on both devices
Of course, if anything is unclear or important information is missing, weโll ask you for additional confirmation directly in the ticket.